Each plan covers a defined list of destinations. Our widest plan is the Global plan, and even that does not cover everywhere — the coverage page publishes both the list it covers and the destinations it excludes.
Two different reasons
- Not included: our supplier lists the destination, but none of the plans we sell include the carrier zone it belongs to. Nothing we sell would connect there.
- Not permitted: our supplier bars service in the territory entirely. This is a supplier-level restriction and no plan can be made to work.
If you have already bought
If you bought a plan that does not cover your destination and you have not travelled yet, contact us straight away. We cannot promise a refund — the validity starts at purchase — but we would rather look at your order than have you find out at the airport.